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We accept various payment methods including credit cards, PayPal, bank transfers, and cash on delivery for select regions.
Customers can easily track their orders through our website using their unique order ID provided upon purchase. Additionally, they will receive email notifications at key stages of the shipping process.
Yes, we offer international shipping to most countries worldwide. However, specific restrictions and shipping rates may apply depending on the destination.
We prioritize eco-friendly packaging materials and partner with carriers who implement sustainable shipping practices. Additionally, we offer carbon offset options for customers concerned about their environmental footprint.
In the rare event of a lost or damaged package, we have a comprehensive insurance policy in place to cover the cost of the item. Customers can contact our support team to initiate a claim and receive assistance with resolving the issue promptly.
Can customers schedule delivery times?